HMIS Newsletter: August 2026

Announcements

Transitioning to the New Clarity User Interface on October 1st!

On October 1st, we will officially retire the "Switch Interface" toggle, making the new Clarity User Interface the permanent, standard experience for all users. Transitioning to a new interface is a journey, and we are fully committed to walking it with you.  

Key Benefits 🔑

  • Accessibility: The new UI is 508-compliant and includes a new color scheme, a dark mode, and more modern design elements.

  • Mobile Optimized: The new UI is mobile-optimized and responsive, making field work much smoother.

  • Modern Architecture: The new UI includes backend improvements to allow for faster development of new features, ensuring sustainability as communities grow.

  • Icons: We're expanding our library of icons, making it easier to digest various pieces of information at a glance.

  • Workflows: We've introduced basic workflows with dynamic steps built into the system.

How to Get Ready Today 

  • Jump in Early -  Don't wait until October 1st! Please take time to familiarize yourself with the new Clarity User Interface resources below. Finding the subtle differences now makes the transition smooth sailing.

  • Technical Issues & Questions -  If you experience behavior that doesn't seem right, please reach out to our Help Desk at support@bitfocus.com immediately. Please refer to the resources below for quick tips and answers.

Resources & Training

Note: The "Reports" section - including the Report Library, Explore, and Data Analysis - will not be available in the new Clarity User Interface as of 10/1, and you will continue to be automatically re-directed to the current interface until it is complete in the new UI. However, Client reports will be available on the live sites on October 1, 2026.

August 2026 Feature Focus

Clarity Human Services logo small

Released August 10th

Updates Now Live

  • Release of Information (ROI) Verification: when a client doesn't have an active ROI on file, the message "Client missing release of information" now displays in the Attendance Service and Reservation workflows.
  • System Emails Refresh: all automated Clarity emails (password resets, new user verification, alert notifications) now carry the new Clarity interface branding and updated Bitfocus contact details.
  • New Report — Staff Details Report [STFF-107]: lists staff members with agency access, including username, access role, email, phone number, and status — useful for staff administration and access reviews.
  • HUD CSV/XML Export Update [HUDX-111]: added Veterans Only, VAMC Filter, and VAMC Station Number(s) parameters, making it easier to isolate veteran-only data for monthly VA Repository and By-Name List reporting.
  • Streamlined Enrollment Workflow: Current Living Situation (CLS) assessments are now integrated directly into the enrollment process for all CLS-enabled programs. Users must complete the assessment to finalize enrollment.

Behind the Scenes in Data Analysis (Looker)

  • New BHSA Chronically Homeless fields are now available in Looker alongside the existing HUD fields, so California BHSA communities can report chronic homelessness under either standard from the same explore.
Want more detail on any of these? Read the full Clarity Human Services: August 2026 Feature Updates article, or watch the August 6th Feature Focus recording in the Past Bitfocus Webinars library.

Report Spotlight: [HUDX-111] HUD CSV/XML Program Data Export

This month's spotlight: [HUDX-111] HUD CSV/XML Program Data Export — updated this month (see Feature Focus above).BITFOCUS_Robust-Reporting_ICON

This export packages a community's HMIS data into the CSV/XML format required for Runaway and Homeless Youth (RHY), VA initiatives (SSVF, GPD, and the VA By-Name List), and Youth Homeless Demonstration Project (YHDP) reporting. It bundles project, client, and enrollment-level data into a single zipped set of CSV files that gets uploaded to the appropriate federal repository (the RHY-HMIS Repository, the VA HMIS Repository "SQUARES," or Sage HMIS for YHDP).

  • Where to run it: Report Library → Administrator Reports and/or HUD and Federal Partner Reports (availability depends on your agency's Report Library configuration and your access role).

  • Who can run it: Typically run by managers or staff with HUD/federal reporting access for the relevant agency — not a general end-user report.
  • What's new this month: The added Veterans Only, VAMC Filter, and VAMC Station Number(s) parameters make it easier to isolate veteran-only records for VA By-Name List reporting, without needing a separate export.
  • Before running it: Consider running the [HUDX-225] HMIS Data Quality Report first to catch and resolve data issues ahead of submission. And once the export downloads, leave the zip file unopened and unmodified before uploading — opening or editing it can cause upload errors.

Upcoming Events

HMIS Essentials: New User Training  | September 3rd atcalendar-icon-navy 10am – 12pm | Register Here

Required for all new users, this session is offered on the first Thursday of each month and is your starting point for mastering Clarity Human Services. We’ll cover core system navigation ensuring you confidently and securely manage data.

HMIS Next Level: Advanced User Training | September 10th at 10am – 12pm |  Register Here

Build upon your foundational knowledge with this monthly advanced session. We move past the basics of Clarity Human Services to explore complex features, time-saving workflows, and best practices for navigating the system with expertise.

HMIS Spotlight: Coordinated Entry Training | September 17th at 10am – 12pm |  Register Here

Deepen your system expertise with our specialized monthly workshops. Topics rotate each month to offer a focused look at either Santa Barbara's Coordinated Entry System (CES) workflows or data analytics and reporting through Looker. This month we will be focusing on Coordinated Entry HMIS workflow!

Bitfocus is Hiring

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Join our Team!

  • Work with us at Bitfocus! Join a team committed to innovation, collaboration, and real-world impact in human services. 

Need Help?

Our team is here to help you navigate the system. Reach out for expert support.Adminstrator Sign Offs_Melissa _ Jennifer