HMIS Newsletter: September 2026
Announcements
The new Clarity user interface officially goes live tomorrow 10/1
October 1st marks a major milestone in our journey together as the new Clarity user interface officially becomes the default experience across all Clarity instances. Tomorrow we will officially retire the "Switch Interface" toggle, making the new Clarity User Interface the permanent, standard experience for all users.
Here is everything you need to know:
- Automatic System-Level Change: The switch to the new interface will be applied automatically. This is a required change, so no action is needed on your end.
- Early Morning Deployment: The transition will be completed prior to 8:00 AM ET on October 1st. When you log in for the morning, the new Clarity user interface will be live and ready.
- Legacy Interface Behavior: Following the changeover, the legacy interface will only display for the limited set of screens that do not yet have a new Clarity UI equivalent, such as the report library.
Our team is here to ensure this transition is as smooth and seamless as possible for your community. If you have any last-minute questions or need additional assistance ahead of October 1st, please reach out to our Help Desk at support@bitfocus.com
September 2026 Feature Focus

Looker Upgraded to Version 26.12
On September 13th, the Data Analysis Tool was upgraded to Looker version 26.12 during the early-morning maintenance window. No action was required from users as a result of this upgrade.
New features now available:
- Higher row limits: Table visualizations can now display more than 5,000 rows, up to a new maximum of 50,000. Bitfocus is gradually increasing instance row limits while monitoring performance.
- KPI Visualization: the Single Value Visualization has been renamed to the KPI Visualization and now supports spark charts and comparison formatting.
- Google Maps Visualization enhancements: vector maps, dual-axis metric comparison, and contextual/custom overlays are now available.
Looking Ahead: October 2026 Release
Clarity's new user interface is live for all communities! We're still working on some pieces around reports and day-to-day case management, but we're looking forward to hearing how the transition into this modern structure works for you!
This Year's LSA: What to Know and How to Prepare
HUD's Longitudinal Systems Analysis (LSA) is the annual, system-level report that replaced the AHAR's data component back in the 2018 reporting year. Where the APR/CAPER looks at individual projects and System Performance Measures (SPMs) track CoC-wide benchmarks, the LSA sits in between: a system-level look at households and individuals served, broken out by household type and population, that feeds HUD's national homelessness estimates.
Prep season for the LSA and its companion SPM report kicks off in October. Here's what's new for this year's submission and how your agency can get ahead of it.
What's new in the FY2026 LSA specifications:
- A new data quality measure separates 4-digit SSNs out from "Missing/Invalid" SSNs.
- Disability Status now separates "Client Doesn't Know/Prefers Not to Answer" from "Missing/Invalid."
- The Sex field, which was incorporated in the 2026 Data Standards, will not be analyzed.
- New project-level DQ measures count Emergency Shelter – Night-by-Night enrollments excluded from the LSA due to missing Bed Night Date service records.
How to prepare your agency's data:
We will be reaching out over the next several weeks to verify or correct program and client data — please look out for those emails and respond promptly. In the meantime, Agency Leads should review their own data ahead of the federal reporting deadline.
- Run the [HUDX-225] HMIS Data Quality Report for 10/1/25–9/30/26 (Report Library → HUD Reports) and correct any element with an error rate over 5%.
- Run the [GNRL-106] Program Roster for the same period (Program Based Reports) to confirm households are grouped correctly — some measures only count heads of household.
- Run the [GNRL-220] Program Details Report to check dates of birth, housing move-in dates, living situation fields, and exit destinations — avoiding "Client doesn't know/Client prefers not to answer/Data not collected" wherever possible.
- Review bed inventory and utilization rates (aim for 90–105%) and resolve any missing exits or abandoned enrollments for Night-by-Night shelters.
This review takes about 30 minutes for someone familiar with the program, and the same cleanup benefits both the LSA and the SPM.
Where communities commonly lose usability:
The most common causes of "unusable LSA" reports are: utilization outliers (zero, or unusually low/high), missing projects or enrollments, overlapping bed nights within the same project type, and invalid or missing SSNs. Addressing thes
HUD's LSA HUD Exchange PageReport Spotlight: [HSNG-200] Current Housing Availability
This report summarizes available bed and unit inventory — by housing project type and program — as of the night before the report is run.
- Where to run it: Report Library → Housing → [HSNG-200] Current Housing Availability. An Admin version, [HSNG-200-AD], is available under Administrator Reports for cross-agency views.
- Who can run it: All users can run this report — access is limited only by each user's own permission scope, not by the report itself.
- How to read it: Current Availability = Capacity − Total in Use. Capacity comes from active bed/unit inventories as of the night before the report runs; what counts as an active enrollment for Total in Use varies slightly by project type (for example, Emergency Shelter – Night-by-Night only counts enrollments with a logged bed-night service for that night).
- Bonus: you can drill down on the Total in Use numbers to see basic demographics for the clients included in that count.
Upcoming Events
Join us at our next HMIS Essentials: General Clarity Training!
Oct 1st | 10:00 AM - 11:00 AM | REGISTER HERE
To receive access to the Clarity Human Services HMIS system, all new users are required to complete mandatory training and submit an End User Agreement. Every first Thursday of the month.
Join us at our next HMIS Next Level: Advanced User Training!
Oct 8TH | 10:00 AM - 12:00 PM | REGISTER HERE
Build upon your foundational knowledge with this monthly advanced session. We move past the basics of Clarity Human Services to explore complex features, time-saving workflows, and best practices for navigating the system with expertise. Every second Thursday of the month.
Join us at our next HMIS Spotlight: Data Analytics!
OCT 15TH | 10:00 AM - 12:00 PM | REGISTER HERE
Deepen your system expertise with our specialized monthly workshops. Topics rotate each month to offer a focused look at either Santa Barbara's Coordinated Entry System (CES) workflows or data analytics and reporting through Looker. Every third Thursday of the month.
Bitfocus is Hiring
Join our Team!
- Visit bitfocus.com | Jobs | About Bitfocus
- Work with us at Bitfocus! Join a team committed to innovation, collaboration, and real-world impact in human services.
Need Help?
Our team is here to help you navigate the system. Reach out for expert support.

